Glossop 01457 852367
Chapel-en-le-Frith 01298 812066

Frequently Asked Questions

 

What are your company details?

Company Registration Name – CPM (CHESHIRE) LTD
Company Registered Number – 7499992
Place of Registration – Companies House
Registered Office Address – Rebecca Davies, Highfield House,
Smithy Lane, Bosley,
Macclesfield, Cheshire,
SK11 9NZ

 

Which currencies do you accept?

GBP

 

Which cards do you accept?

 

What are your payment terms?

The initial invoice for any client registering with us is strictly payment on the day. For a customer to open an account with CPM (Cheshire) Limited is at the discretion of the Directors. Invoices are issued on last day of each month and are due for payment by return on receipt of the invoice. Accounts may be paid by debit card, (but not American Express/AMEX), cash or BACS. If using BACS please contact the accounts department (01457 852367) for our bank details. Any queries on the account should be raised with the accounts department within 14 days of the date of invoicing. We reserve the right to charge 2.5% interest per month on any account not paid within 28days of date of invoice. Any credit or debit card not honoured or any cash found to be counterfeit made as full or part payment of an account will be added back onto the account, and will incur additional charges in the way of administrative costs and bank charges, and may then be subject to the 2.5% interest charge. We reserve the right to pursue any unpaid accounts in any manner we deem appropriate. This may include the use of a debt collection serviceor civil proceedings. Any costs incurred by us in recovering unpaid accounts will be passed onto the respective client. For failure to comply with our payment terms we reserve the right to withdraw veterinary services and will give notice of this in writing.

 

What is your refund policy?

Thank you for subscribing to our services at CPM (Cheshire) Limited. If you are not satisfied with the service that you have received from us, please contact us either by phone 01457 852367 and ask to speak to the Practice Manager or email us at [email protected] If you have any additional questions or would like to request a refund, feel free to contact us.

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